FAQS
Frequently Asked Questions (FAQ)
Orders
Q: How do I place an order?
A: Simply select the kit you like, add it to your cart, and then choose your preferred payment method to complete the checkout process.
Q: Can I modify or cancel my order?
A: Orders can be modified or canceled within 24 hours of purchase.
Shipping & Delivery
Q: How long does shipping take?
A: 3–12 days.
Q: Can I track my order?
A: Yes! Once your order has been processed, you will receive an email containing your tracking details.
Returns & Refunds
Q: Can I return an item?
A: Yes. You may return a kit provided it remains unused and in its original, intact packaging.
Q: How long does a refund take?
A: Once we have received the returned item, the refund process will be completed within 5–10 business days.
Contact Us
Q: How do I contact customer support?
A: You can send an email to support@diypaintnumbers.com or reach out to us via the "Contact Us" form on our website.